Hurley Reviews

I ordered a 30 size and I received a 28 size.
Return shipment payed by me.

Love my new board shorts. Look better than the actual ad. Will be buying again soon!

If I could Leave zero stars I would ordered 2 pair of 34 waist board shorts. 2 pair came
1 32 inch 1 36 inch. No refunds!! Sales receipts says 2 34 ordered what a JOKE OF A COMPANY

Last time ordering from these people. They used to be great with customers, not anymore. I ordered on 9/2/20 was told that my item will arrive before my trip on the 14th, now I’m told that I won’t get it till 15th. Now the package will sit outside the house for a month... so I basically ordered to waste money & time. I should’ve went with quicksilver. All my items arrived in 5 days from them with free shipping!

I was interested in ordering 2 wetsuits from Hurley so I looked at the size charts to figure out what size I would be and also checked the return policy on their website (hurley.com) to make sure that if they didn't fit I would be able to exchange or return them for the full amount.
I read through their return policy linked in the footer on hurley.com to here which has no mention of any restocking fees: {link redacted}
I received my order and the sizing was off and I was not able to fit in either suit. The size 8 was too big, and the size 10 was too small, which there is no way possible was me ordering the wrong size. That is a quality control issue on their suit sizing.
Sent the defective suits back & when I got the refund amount it was $80 less than I paid. I asked their CS and was told they kept 20% for a restocking fee even though the suits were in brand new condition with tags shipped back in the exact packaging they had sent them to me in despite no mention on their policy page.
TL;DR Hurley scammed me out of $80 for an unpublished 20% restocking fee on 2 defective wetsuits.